When a user enrolls in a class that has a cancellation policy, they will be prompted to accept the cancellation policy before their enrollment is complete. Since a cancellation policy can only be used in conjunction with a class that has a cost, the cancellation policy is typically displayed part way through the shopping cart process as shown below.
Once a user adds a class to the cart and clicks Continue, a pop-up box is displayed with the policy text of the cancellation policy.
The user must accept the policy in order to complete the enrollment.
When the user clicks Accept, they will continue to the payment step in the shopping cart.
If the user declines the cancellation policy, the pop-up box will close and the user will remain at the first step of the shopping cart. The transaction can only be completed when the policy is accepted.
Associating a Cancellation Policy with a Class